SALES SUPPORT PARTNERS
GENERAL DEMO
FAQ

Common Questions

Everything you need to know about reaching us.

How quickly will I hear back?
We aim to respond to all inquiries within 24 hours on business days. Priority support customers typically hear back within 4 hours.
Can I schedule a live demo?
Absolutely. Email contact@aimrobotics.io with "Demo Request" in the subject and your preferred date and time, and our team will set up a personalized walkthrough of the platform.
How do I report a bug or outage?
Send details to contact@aimrobotics.io with "Support Request" in the subject and steps to reproduce the issue. For service outages, check our status page for real-time updates.
What partnership models do you offer?
We offer technology integrations, reseller agreements, and co-marketing partnerships. Visit our Partners page or email contact@aimrobotics.io with "Partnership Inquiry" in the subject to start the conversation.
Where is RPAS WILCO based?
Our headquarters are in Waterloo, Ontario. We serve pilots and organizations across Canada with plans to expand internationally.
Is there a community or forum?
Yes! Join our pilot community to connect with other operators, share best practices, and get tips from the RPAS WILCO team.
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Trusted by 50,000+ drone pilots across Canada · Official NAV CANADA Data Distributor